The healthcare industry faces increasing challenges like ageing demographics population, changing legislation, expensive treatment methods, people’s behavioral changes, or shortage of skilled labor. All of that resulting in exploding cost structures. While new business models begin to develop and technology offers more than ever digitalization opportunities than ever, most traditional players in the health sector are stuck in old, physical processes.
Designing simple and user-friendly patient and insured journeys is not a simple task. Various regulatory reforms and keeping up with technological innovation add even more complexity to finding the best setup.
Understanding how to navigate through these local market conditions is essential.
