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INTELLIGENT DOCUMENT PROCESSING

End-to-end document processing solutions for enhanced customer experience & operational efficiency

Transform data into value through automated intelligent processing flows

Boost your business and optimize results with intelligent document processing solutions from SPS. Unleash the power of possibility with a leading global outsourcing provider with over 20 years of success serving large enterprises within the banking, financial services and insurance sectors.

At SPS, we fully analyze your organization’s document processing needs, designing custom solutions that eliminate inefficient manual workflows with automation. Our solutions include end-to-end services including consulting, technology platforms, tech integration, implementation, management, and optimization.

Our Six-Sigma trained team of experts link the power of people, processes, data and technology to ensure maximum business efficiency and scalable growth. By studying and analyzing your current end-to-end workflows, the SPS Value Framework will increase your potential through a combination of advanced technology, business process excellence, and deep industry expertise. 

Our approach to innovative intelligent document processing solutions drives resiliency and automation in many areas, including claims processing, invoice and check processing, and customer onboarding and correspondence.  

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Case study

IDP Global Financial Services Firm

SPS implemented automated workflows to digital document processing, improving managing times

3 minutes
05 January 2023

CLAIMS PROCESSING AUTOMATION

Insurance companies are turning to Claims Processing outsourcing to drive efficient end-to-end workflows, increase accuracy and quality, and automate manual processes. 

If you’re struggling with an inefficient claims process, your data quality, speed, and accuracy may be suffering. Our claims automation solution can help by redesigning workflows, enabling straight-through processing (STP), and eliminating manual steps associated with physical and digital claims. 

The SPS end-to-end approach to Claims Processing focusses on elevating the customer experience from claim submission (first notice of loss) to refund.  

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INVOICE & CHECK PROCESSING

With a focus on one of the company’s core values of “Innovative Thinking,” SPS provides end-to-end invoice processing and check processing services from straight-through processing, to digitizing, to classification and to exception handling. 

We operate these services for major global banks ensuring the highest level of quality, compliance and fraud prevention. 

Our secure processing maintains a full chain of custody for sensitive materials and ensures data integrity for our clients.

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CUSTOMER ONBOARDING & CORRESPONDENCE

Customer onboarding and client correspondence processing is another solution SPS offers in our intelligent document processing suite of services. 

SPS performs cross-channel processing of B2B and B2C customer onboarding and master data management services for banks, investment advisors, leasing companies and insurances who require strict compliance and security measures. 

With a focus on operational excellence and data integrity, our workflow strictly complies with all relevant regulatory requirements such as digital customer identification, anti-money-laundering, KYC and counterterrorism. 

Rooted in SPS’ core values of Clients First, Delivering Excellence, and Innovative Thinking, creating seamless onboarding and correspondence processes help our clients succeed and improves overall operational performance and their customer’s experience.

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MOTIVATED TEAM OF EXPERTS 

SPS unlocks the power of possibility for businesses and the people they serve. 

Our team of experts' study and analyze your current end-to-end document processing operation including document tracking tools utilized, technology deployed, chain of custody process and ease of use for those served by your operation. 

With our Six Sigma trained experts, SPS links the power of people, processes, data and technology to determine how to add value to the operation with automation and innovation creating new possibilities for our clients. 

We continually innovate our Intelligent Document Processing solutions for the clients we serve. With successful digital transformation programs, our clients realize positive impacts on sustainability while growing their business and achieving efficiencies. 

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Case study

IDP Large US Insurance Company

SPS implemented a bespoke centralized document processing solution with automation

28 September 2023

Integrate IDP services & scale your business

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