Spotlight On: Digital Mail Delivery
When the Swiss Post relocated to the "Espace Post" and adopted an "Open Space" workplace design, the need for independent mail access became evident. With the "Paperless Office" solution by SPS Switzerland Ltd, launched in January 2017, approximately 2,000 employees at the headquarters started receiving their daily mail digitally. This allowed employees to retrieve mail quickly and conveniently, regardless of their location. Non-digitizable items like magazines remained physically delivered. This move embodied Swiss Post's promise: "The Swiss Post is always where you are," applying both to customers and employees. The added benefit was SPS's expertise, ensuring all performance and quality standards were met.