Healthcare Solutions Switzerland

Today, the hybrid input process, i.e., the processing of physical and digital documents, is usually highly fragmented, an automated end-to-end process often does not exist, and the technical system landscape is very complex to maintain.

Document processing includes receiving, manually sorting, scanning, reading, categorizing and transferring the data to the core system (e.g. Syrius or Sumex). This process is ensured by different teams. If the document is submitted already digitized, it is again checked by another team.

Intelligent end-to-end automation

Our service specializes in receiving your physical (letter, fax) and digital incoming mail (SMS, email, web portal, app, EDI) across all communication channels. We sort, classify and capture your documents such as cost statements and TARMED invoices and make the data available directly in your target system. SPS supports you in data preparation, which is not yet covered by your core application. SPS customers can thus focus on their core competencies and save a lot of time, because we relieve the specialists of simple and repetitive administrative tasks. 

SPS also handles the entire output management for you and professionally prepares all outgoing information (paper brochures, mailings, customer data on the portal, etc.) for all possible communication channels and handles the dispatch to your customers.