AV & TECH SUPPORT

Comprehensive assistance with audiovisual equipment, video conferencing systems, and additional technology tools

SUPPORT YOUR BUSINESS STRUCTURE WITH RELIABLE AUDIOVISUAL SERVICES

CONNECTED, EFFICIENT, AND PRODUCTIVE

With innovative solutions, cutting-edge technology and a hassle-free installation service, SPS is paving the way for a more connected, efficient, and productive world.

With the rise of hybrid and flexible work environments technology companies have developed more flexible, capable, and inclusive tools. However, businesses still wrestle with the challenges of efficient and reliable remote collaboration.

SPS delivers a modern connected workplace

Our innovative service model provides you with the data you need to make informed decisions about your workplaces and our Technology as a Service (TaaS) offering allows you to choose the latest, most appropriate technology without the cost burden of traditional installations.

Our design and build services will ensure your equipment is installed in the most effective way possible while maintaining a healthy acoustic environment for all employees.

The support doesn’t end with installation. We can proactively monitor your equipment’s performance and can identify issues before they arise. Your trained SPS team is available on-site to help you with any trouble shooting and our AV experts are available 24/7 via phone and chat.

We constantly push the boundaries of what’s possible with state-of-the-art software and intuitive hardware to fashion workspaces that adapt to you, not the other way around.

Enhance workplace flexibility and employee satisfaction with innovative smart hybrid solutions.

22 September 2023

INDUSTRY LEADERS

SPS offers specialized AV & Tech support services, as well as specific training adapted to any business need. We monitor, manage, control and automate audiovisual assets so that our clients can focus on the core of their business, knowing that their audiovisual and IT systems are secure, compliant and operate at peak performance.

Our expert technicians resolve potential issues remotely within minutes and provide on-site support if needed, adhering to strict industry security standards with a focus on keeping information confidential. We also ensure your devices are always updated with the latest software to improve reliability and security, increasing the lifespan of your equipment.

STRATEGIC PARTNERSHIPS

SPS provides data-driven, user-centric support, offering priority service for your technology based on constant innovation. Through countless strategic alliances, we bring clients and technological partners closer, ensuring optimal business efficiency.

Our commitment to sustainability also provides differentiating business value, since our AV solutions pursue the maximum reduction of carbon emissions both internally and for our clients. Discover a wide range of Enterprise Workplace Solutions ready to scale your Hybrid Workplace Experience.

SPS AV AS A SERVICE (AVAAS)

Our AV services offer a comprehensive suite of solutions that cater to the dynamic needs of modern businesses. Through AI-driven device monitoring, expert on-site support, strategic planning, and cost-effective procurement and implementation, we provide an unparalleled service that ensures operational excellence and enhanced collaboration across all levels of an organisation. Partner with us to transform your AV capabilities and empower your team to achieve greater efficiency and productivity.

CLIENT BENEFITS

Proactive: Proactively identifying and fixing AV issues
Simplicity: Replacing complex legacy systems with out-of-the-box, easy-to-use meeting room technology.
Skilled teams: Having onsite, up-skilled staff on hand to support AV issues 12 hours a day, instead of inefficient, single-service workers.
Efficient: Making better use of time & energy spent by fee-earning / high value people in the organisation.
Seamless collaboration: A consistent high quality meeting experience for off-site teams in hybrid meeting environments.

AI MONITORING & ON-SITE SUPPORT

Our core principle revolves around the utilisation of Artificial Intelligence (AI) to monitor all AV devices within an organization, ensuring that all equipment functions optimally, reducing downtime and enhancing productivity. The AI system continuously analyzes the performance of AV devices in real time, predicts potential failures and suggests maintenance actions before problems escalate, enabling immediate troubleshooting and ensuring minimal disruption to daily operations.

Our skilled teams are prepared to provide expert on-site support to address complex challenges that cannot be resolved remotely. This blend of advanced technology and expert human intervention ensures that any AV issue, regardless of its complexity, is swiftly and efficiently resolved, thereby maintaining the continuity of business operations.