NET PROMOTER SCORE
YEARS EXPERIENCE
CUSTOMER RETENTION RATE
Headquartered in Zurich, Switzerland, SPS, as a technology-driven leader, keeps moving towards a bright future built on a strong and proud past. We accumulate more than 20 years of experience making our clients' lives easier in more than 20 countries, through a client-centered approach that involves excellence and innovation as fundamental values.
With a world-class Net Promoter Score of 81 and a customer retention rate of over 95%, hundreds of clients across various sectors, including Banking, Financial Services, Insurance & Healthcare, trust us as a strategic lever, taking advantage of our solutions and our multidisciplinary team of more than 8,000 specialists to boost business efficiency and productivity.
At SPS, we understand that choosing the right strategic outsourcing partner is critical to driving operational excellence and achieving long-term success. Through our two core service lines, Technology Business Solutions (TBS) and Enterprise Workplace Solutions (EWS), we deliver tailored solutions that combine innovation, expertise, and flexibility—empowering businesses to transform their operations and thrive in an ever-evolving market.
Our tailored outsourcing solutions – Hybrid Workforce Experience, Office Logistics, and Enterprise Business Support – establish a dynamic workplace, empowering employees to excel at customer satisfaction and drive superior business outcomes. With a wealth of experience, our adept teams handle labor-intensive tasks, simplifying your daily operations.
SPS transforms back-office operations and client communication across industries. Data & Business Process Management, Customer Communications, and HR & Payroll strategies enhance performance. Tailored solutions for Health and BFSI industries meet specific needs. Our expertise and state-of-the-art tech elevate operations while ensuring data security.
Adapt to change and out-perform the competition
Creating sustainable business success in a complex, fast-changing world
Organizations that invest in training individuals to collaborate effectively with generative AI will gain a substantial advantage.
Strategies to attract and retain the best workers