With our innovative Enterprise Workplace Solutions, we empower organizations to adopt hybrid work concepts to enhance productivity and flexibility. Our Technology Business Solutions bring together cutting-edge technology, deep vertical process expertise, and a diverse global workforce to support clients in their digital transformation journey and efficiently tackle their most complex challenges.
Headquartered in Zurich, Switzerland, SPS operates in more than 20 countries and focuses on clients in banking, insurance and health. SPS has more than 8,500 employees and is recognized with a world-class NPS by its global client base.
We act with precision, connect people to the right information, and turn data into insights for better outcomes.
Our tailored outsourcing solutions – Hybrid Workforce Experience, Office Logistics, and Enterprise Business Support – establish a dynamic workplace, empowering employees to excel at customer satisfaction and drive superior business outcomes. With a wealth of experience, our adept teams handle labor-intensive tasks, simplifying your daily operations.
SPS transforms back-office operations and client communication across industries. Data & Business Process Management, Customer Communications, and HR & Payroll strategies enhance performance. Tailored solutions for Health and BFSI industries meet specific needs. Our expertise and state-of-the-art tech elevate operations while ensuring data security.
After a long-standing partnership, Sanofi is handing over its full-service BPO payroll to SPS.
In an ever-evolving world, resilience becomes paramount for fostering growth amidst rapid change. Those businesses that strategically invest in talent, technology, and customer experience aren't merely adapting – they're flourishing. At SPS, we specialize in empowering companies to navigate challenges, providing innovative solutions that reimagine the landscape of work. From attracting top-tier talent to crafting seamless omni-channel experiences, SPS is dedicated to aiding businesses in their journey to reset for growth and cultivate enduring resilience.
As we delve into the revolutionary realm of AI progress, our blog series provides an in-depth examination of generative AI technologies such as ChatGPT and large language models (LLMs), and their broad impacts across sectors like banking, insurance, healthcare, and law.
Alongside highlighting pioneering developments in language understanding and creativity, our series delves into the diverse uses and adjustments of these technologies within specific industry contexts. We'll investigate how generative AI is reshaping operational workflows, empowering human potential, and reforming specific functions within these sectors
Learn more with our blog series for further insights from our experts!
SPS has earned recognition from EcoVadis, a hallmark of our dedication to Environmental, Social, and Governance (ESG) excellence with the 84th percentile in our first rating. We at SPS are just starting our ESG journey, with ESG being a key focus already across the business to identify and prioritize our ESG impacts, risks, and opportunities based on their importance to both internal and external stakeholders.
We are excited about the progress we will achieve in the coming year and beyond, and we look forward to sharing our continued advancements in the field of sustainability.
These awards honor our efforts in making impactful contributions across various industries. We are committed to consistently delivering outstanding customer service and ensuring satisfaction, while also cultivating a supportive work environment for our employees. Our aim is to positively influence all our stakeholders, and we are proud to be recognized as a global leader for our performance.
Creating sustainable business success in a complex, fast-changing world
The fusion of human and technology assets to achieve Digital Business Efficiency
The importance of customer experience to revenue growth