Workforce disruption is reshaping the business landscape. AI transformation demands new skill sets that are scarce and hard to hire, while retirement waves lead to brain drain and knowledge gaps. Future winners anticipate these bottlenecks by planning strategically and leading on employee experience to attract and retain the talent that matters most.
Are you ready?
Why “good enough” is now a retention risk
New findings from SPS’ State of the Workplace 2025 reveal that 51% of BFSI employees—and 62% of senior leaders—would look for a new role if their workplace experience remains inefficient.
The gap between current capabilities and future needs is widening. To turn shortage into strength, we must navigate three seismic shifts:
The Bottom Line: As labor markets shift toward younger, growing populations, companies are no longer just hiring—they are competing for global scarcity.
cite skills shortages as a major business risk.
plan to leave their jobs within a year.
prefer hybrid work models.
could remain unfilled in the EU by 2027.
To meet the need for scarce and emerging skills across knowledge domains, leading organizations are systematically building talent advantage. This requires a two-pronged approach:
Goal: Become a Workplace Experience Champion.
The Motivators
Modern talent values flexibility (70%), supportive environments (60%), and shared values (48%) over compensation alone.
The Action
Leading organizations are transforming offices into hospitality-focused, tech-enabled hubs to make the commute "worth it".
The Result
By offering personalization and reskilling—especially for the 32% of employees needing AI adoption training—you secure your current core.
Goal: Master Strategic Workforce Planning.
The Strategy
Integrate in-house expertise with outsourced skills models. Focus your internal team on success-critical tasks and leverage partners for standard processes.
The Global Shift
Tap into growing markets like Southeast Asia (e.g., Vietnam) to secure capacity and scale operations at competitive costs.
The Safety Net
Use strategic partners to cover scarce digital skillsets and manage the knowledge transfer required by the 25% of the workforce nearing retirement.
A flexible, tech-enabled workplace fuels collaboration, empowering employees to connect with each other, explore new skills and work effectively towards strategic goals.Nicole Mangarella Head of Global Technology & Innovation, SPS
Episode 10
In this episode, we explore key insights from the State of the Workplace Survey 2025. Conducted by SPS and Worktech Academy.
Adapting to workforce changes requires a clear plan. Companies need strategies that focus on building talent advantage for the future. From planning talent needs to create workplaces that inspire, every step matters. Here’s the path that helps organizations stay competitive and ready for what’s next: